In case of postponement and/or change of schedule the tickets remain valid for the new date. IMPORTANT: The date of the match may be subject to change without notice depending on the requirements of other competitions or the media. For example, a match scheduled for Saturday can be moved to Friday, Sunday or Monday. Similarly, matches scheduled for Wednesday can be moved to Tuesday or Thursday and vice versa. The dates & times of the matches can be consulted on www.legaseriea.it It is up to the customers to check the exact and final time of the match a few days before the start. No refunds will be made due to schedule changes. OBTAINING TICKETS: Tickets for JUVENTUS matches will be sent by email in the form of electronic tickets (e-ticket) during the week of the match. It is imperative to enter a VALID email address when booking for the receipt of e-tickets. We cannot be held responsible if the contact details recorded are incorrect. Tel. of assistance: 0034 635 174 527 Attention: In some cases, tickets for access to the match will be sent by email in the form of electronic tickets (e-ticket), at the latest 3 days before the match. It is imperative to enter a VALID email address when booking for the receipt of e-tickets. Due to the security rules in force in Italy, you will be contacted following your reservation to provide a photocopy of the passport or Identity Card of each participant. The sending of these documents is essential to access the stadium and therefore the validation of your reservation. Please check that you have entered a valid email address and phone number at the time of booking. Information categories: Category 1: Central Side Stand - Seats located in the central areas of the side stand (red zones) Category 2: Side stand - Seats located in the corner areas of the side stands (orange zones). Category 3: GOL - Seats located in GOL short side (yellow zones). Health Protocol: - All matches may be subject to restrictions or sanitary conditions applied by the competent local authorities (the club, the league or the government) depending on the evolution of the health context. - If the match is cancelled or played behind closed doors, or if entry into the destination country is restricted, a full refund will be granted. - If the placement in the stadium is subject to measures (for example: minimum distance, free seat between 2 spectators, etc.), the reservation would remain valid and the maximum will be made to provide the best possible allocation in the chosen category.